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Privacy and Cookies Policy

Tine Verse S.L. (hereinafter Tine Verse) reserves the right to modify this Policy in order to adapt it to legislative developments, case-law criteria, industry practices, or the interests of Tine Verse S.L. Any modification will be announced in advance so that you are fully informed of its content.

To provide certain services, it is necessary to process your personal data. For these purposes, such data will be incorporated into Tine Verse’s processing activities and will be processed for the specific purpose of each processing, in accordance primarily with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation, GDPR) and with Organic Law 3/2018 of 5 December on Personal Data Protection and guarantee of digital rights (LOPD-GDD).

INFORMATION ABOUT DATA PROCESSING

Below, Tine Verse provides information regarding the privacy safeguards and personal data protection applied to the processing activities carried out on its website:

Who is the data controller?

Tine Verse is the Data Controller, with its registered office for these purposes at Calle del Castanyer, s/n – 12594 Oropesa del Mar (Castellón, Spain). This privacy policy informs about the processing activities carried out by Tine Verse in its capacity as data controller.

What personal data do we collect from our users?

Tine Verse collects personal data in two ways:

We collect your personal data through the different data collection forms available on the website, such as the contact form. You must complete all fields marked with an asterisk (*), since failure to do so may make it impossible for us to provide the requested services through them.

Through these forms you will also be asked to confirm that you have read and accepted the privacy policy, so that there is a record that you have been informed about the processing of your data.

In order for the information provided to remain up to date and to avoid processing inaccurate data, you must notify us as soon as possible of any changes to your personal data, by the means indicated in the section on the exercise of rights.

Data obtained indirectly from our users:

We use data storage and retrieval mechanisms that may be installed on your device (such as cookies). When browsing, various cookies and other tracking technologies may be installed on your device, as explained in our cookies policy.

What are the purposes of the processing of personal data and their legal basis?

Tine Verse uses the data collected for the following purposes, based on the legal grounds indicated:

Based on the performance of a contract or for the application of pre-contractual measures:

  1. Manage your registration as a supplier of the entity.

Based on our legitimate interests: 

  1. Carry out periodic reviews of our services and conduct satisfaction surveys to evaluate and improve the quality of the services we provide.

Based on the free, specific, informed and unambiguous consent you give us:

  1. Manage your comments on our products/services.
  2.  Handle contact requests submitted through the website.
  3.  Where appropriate, keep you informed about our own or third-party products and services, provided you have given your express consent for this.
  4. Use cookies and other similar storage and retrieval mechanisms on terminal devices.
  5. Share your data with other entities of the Group, as well as entities in which it holds a stake.

Based on compliance with a legal obligation: 

  1. Handle any claims you may have; as well as manage the exercise of your data protection rights.
  2. Disclose your data to public authorities when necessary, pursuant to applicable law.

How long do we retain your personal data? 

Your data will be retained for as long as necessary to provide the services and unless you request erasure. However, even after erasure is requested, data will be retained in blocked form for the time necessary, with processing limited, solely for any of the following purposes: to comply with any legal/contractual obligations to which we are subject and/or during the statutory limitation periods for any liabilities on our part and/or for the exercise or defense of claims arising from the relationship with the data subject.

Who may be recipients or transferees of your personal data?

Personal data will not be transferred or disclosed to third parties, except where necessary for the development, control and fulfilment of the stated purpose(s), or in cases provided for by law.

Tine Verse works with third-party service providers who may have access to your personal data and will process such data on behalf of and for the account of Tine Verse as a result of providing their services. Tine Verse undertakes to enter into the corresponding contract with them, by which it will impose, among other obligations: to apply appropriate technical and organizational measures; to process personal data for the agreed purposes and only following Tine Verse’s instructions; and to delete or return the data to Tine Verse once the provision of services has ended.

What are my rights?

Data protection law allows you to exercise against the data controller, Tine Verse, the rights of access, rectification, objection, erasure and restriction of processing, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation, GDPR) and Organic Law 3/2018 of 5 December on Personal Data Protection and guarantee of digital rights (LOPD-GDD).

You have the following rights regarding your personal data:

  • You have the right to know why your personal data is needed, what will happen to it and how long it will be retained.
  • Right of access: you have the right to access the personal data we hold about you.
  • Right of rectification: you have the right to complete, rectify, delete or block your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to withdraw that consent and to have your personal data deleted.
  • Right to data portability: you have the right to request all your personal data from the data controller and transfer it in full to another data controller.
  • Right to object: you may object to the processing of your data. We will comply with this unless there are justified grounds for processing.

To exercise these rights, please contact us. Please consult the contact details at the bottom of this cookies policy. If you have any complaint about how we handle your data, we would appreciate you letting us know, but you also have the right to lodge a complaint with the supervisory authority (the data protection authority).

How and where can I exercise these rights?

In writing to the company’s registered office indicated above or at info@tineverse.es.